Privacy Policy

Cannes Yachst hire operates cannesyachsthire.com and arranges crewed day charters and longer charters in Cannes, presenting a fleet of ninety-nine yachts from superyachts to day-boats, with day rates starting at €1,700. For any matter concerning your personal data, write to [email protected]. We decide why and how your data is used, which makes us the data controller under the EU General Data Protection Regulation and the French Data Protection Act (Loi Informatique et Libertés).

We collect information directly from you and, in a limited way, automatically as you browse.

• Through the enquiry form: your name, an email address, a phone number if you choose to add one, the yacht you had in mind if you picked one, your intended charter dates, the number of guests, and whatever you write in the message box. The form also notes the page you filled it in on and the site that sent you there, so we can see how requests reach us.
• Through email, phone calls or WhatsApp messages you start with us, including anything you choose to tell us in those conversations.
• Through our WhatsApp buttons: tapping one logs the page you were viewing, the referring site, your browser's language and the pre-filled message, just before WhatsApp opens on your device. The conversation that follows then runs entirely inside WhatsApp, under Meta's own privacy policy, not ours.
• Through standard server logs: IP address, time of the request, the page requested and browser details, kept briefly for security.
• Through our own visit-measurement script, served from our domain, which records pages viewed, time spent, the referring website, any campaign parameters in the link, device type, browser, operating system, screen size, browser language and the country worked out from your IP address. The IP address itself is never stored. If you then send an enquiry or tap a WhatsApp or phone link, that action is linked to the same visit so we know which channel it came through.

We use your data for three distinct reasons.

• To take steps you ask for before a contract exists, and to manage the contract once it exists: answering your enquiry, preparing a written quote, confirming a booking in writing, and arranging the charter itself. This is the main basis for almost everything we do with your details.
• To protect the site and the service, based on our legitimate interest in security and in understanding which pages and channels bring us genuine enquiries. This covers the server logs and the visit-measurement figures described above.
• To meet our legal obligations, in particular keeping records of confirmed bookings for the period required by French tax and accounting rules.

We do not use your data to make automated decisions about you, we do not sell it, and we do not send marketing messages unless you specifically ask us to.

Access to your data is kept deliberately narrow.

• Our own team, who read enquiries through an internal messaging tool so that we can reply quickly.
• The captain or skipper assigned to your charter once a booking is confirmed, who needs your details to prepare and run the trip.
• The hosting provider that serves the website, which holds the data our systems store as a technical necessity.
• Google, which serves the web fonts used on the site and receives your IP address when the fonts load; and jsDelivr, the content delivery network that supplies the library used to validate phone numbers in the enquiry form. Neither sets cookies on our behalf.
• WhatsApp, operated by Meta, for any conversation you choose to start through a WhatsApp button; that exchange is governed by WhatsApp's own privacy policy once it begins.

Once a charter is confirmed, French maritime regulations require us, together with the captain, to prepare a crew and guest list naming everyone who will be aboard. We will ask you for the names of your guests for this reason alone, and that list is shared with the captain and, where the port or maritime authorities require it, with them.

Google and jsDelivr may process the data mentioned above on servers located outside France, as part of how their web font and content-delivery services normally operate. If you contact us through WhatsApp, Meta may similarly process that conversation outside France, under its own policy. We do not otherwise send personal data outside France.

Retention depends on what the data is for.

• Enquiries that do not turn into a booking are deleted after 24 months.
• Records relating to a confirmed booking are kept for as long as French tax and accounting rules require.
• Server logs are kept for a short period for security purposes, then deleted.
• The local-storage entry that remembers you closed the cookie notice stays until you clear your browser. The session-storage entry that pre-fills the enquiry form with your chosen yacht disappears as soon as you close the tab or send the form. The local-storage entry used for visit measurement holds only random identifiers, expires 30 days after your last visit, and can be cleared from your browser at any time.

The site is a static website served by our hosting provider, with standard server logs kept briefly to detect and investigate abuse. The site itself sets no cookies; the only browser storage used is the cookie-notice flag, the yacht-selection prefill, and the visit-measurement identifiers described above, none of which contain your name, email or phone number.

Under the GDPR and the French Data Protection Act, you may ask us to:

• give you access to the personal data we hold about you;
• correct it if it is inaccurate or incomplete;
• erase it, or restrict how we use it, in the circumstances the law allows;
• receive a copy of the data you gave us in a portable format;
• object to processing based on our legitimate interest.

To use any of these rights, write to [email protected]. We may ask you to confirm your identity before acting on the request, and we will respond within one month. If you believe your rights have not been respected, you may lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL), the French supervisory authority, at www.cnil.fr.

Our charters and this website are addressed to adults arranging a yacht charter, and we do not knowingly collect personal data from children. We may update this policy as the site or our services evolve; the version published on cannesyachsthire.com is always the one that applies, and we encourage you to check it before sending us your details.